May 31, 2011

Verizon FiOS - New Features and Services

To be honest, sometimes I have a hard time remembering what life was like before the internet. It has become such an integral part of my daily life: everything from paying bills, to finding a recipe for dinner. My family decided to give up our cable TV several months ago, but there are definitely a few programs that I miss watching. I especially miss HGTV since moving into our new home!There are so many different cable/internet providers out there, I'm always interested to learn about what new products and services are available in my area.

Verizon FiOS is a leader in customer satisfaction for their television and internet services. Unlike coaxial cable or copper phone lines, their fiber optic network is reliable and weather resistant. No more frustrating weather-related interruptions or frequent pixelated screens. The fiber optic technology also means that your home is equipped to handle the latest new internet tools and applications that will be released in the coming months.

As a product reviewer, I'm always interested in how other individuals review a product or company. J.D. Power and Associates ranked Verizon FiOS "Highest in Residential Television Service Satisfaction in the East Region" for three years in a row. They were also ranked #1 in value, overall quality and customer loyalty according to the 2010 American Customer Satisfaction Index Survey for the largest subscription TV service providers.

FiOS also offers some pretty unique features, including Flex View. With Flex View you can start watching an on demand video title on your TV and then later finish it on your mobile phone or computer. I think it's really neat to be able to access your rentals and purchases on a variety of different devices.

Media Manager allows you to access photos, internet radio stations, music, and other media files on your PC. These can then be accessed from your FiOS enabled TV. This would be great for boring your neighbors with all of your family vacation photos. All kidding aside, it really is neat to be able to access your PC's media from your television. I would definitely take advantage of the internet radio feature.

For social media addicts, TV widgets enable you to watch TV and tweet using your remote control. You can even update your Facebook status to keep all your friends informed about your favorite programs. I'm usually on Facebook when the TV's on anyway, so I guess it's the best of both worlds.

Verizon also offers super fast internet which allows for clear streaming video and quick downloads. They've also won's People's Choice award for five years in a row. If you're not super tech savvy, there's also In-Home Agent, which helps you troubleshoot any potential problems you might have with FiOS or High Speed Internet services.

If you're in the market for a new Internet or Television provider, you might want to check out Verizon. They're not currently available in my area, but they might be in yours!


“I wrote this blog post while participating in the SocialMoms and Verizon FiOS blogging program for a gift card. For more information on how you can participate, click here.

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